Legal Authority and
AI Powered
Debt Recovery
Lawyer-supervised, AI technology enabled debt recovery that is more authoritative than a traditional collection agency and more scalable than a conventional law firm.
Get Paid Faster.
With Legal Authority.
Stynes Consulting - Collect is the dedicated debt recovery division within Stynes Consulting, a commercial law practice with over 30 years of experience in corporate and commercial law, insolvency, and dispute resolution.
We combine the authority of a law firm with the efficiency of AI-powered workflows to recover debts faster, more compliantly, and more transparently than traditional collection agencies. Every communication carries the weight of legal correspondence. Every escalation pathway is managed by experienced lawyers.
Our structured three-tier recovery model ensures that debts are pursued through the most commercially appropriate channel at every stage — from automated pre-legal outreach through to full litigation and enforcement.
Compliance First
Every communication is drafted and supervised by lawyers, fully compliant with ASIC/ACCC Debt Collection Guidelines.
AI-Powered Speed
Automated workflows, smart risk scoring, and multi-channel outreach mean faster first contact and higher recovery rates.
Full Transparency
Live dashboards, monthly reporting, and direct access to your recovery team at every stage of the process.
Most unpaid accounts drag on because action starts too late
By the time a file is handed over, too much time has often been lost to repeated reminders, internal hesitation, and debtor delay.
Internal Follow Up Loses Momentum
Accounts teams and business owners already carry too much operational load. Debt follow-up slips behind everything else that looks urgent.
Debtors Respond to Consequence
When reminders stay informal, slow payers keep pushing your account further down their list. Notices delivered from a legal firm changes everything.
Cash Flow Suffers Quietly
The cost is not just the invoice. It is the time, distraction, and working capital pressure that builds around it.
A disciplined path from overdue invoice to strong recovery action
The process stays confident, structured, commercially minded, and with legal precedent.
Review the Account
Powered by AI, the age of the debts is assessed, contact history, documentation, and likely pressure points flagged before any action begins.
Make Formal Contact
Shift the matter from internal requests to external recovery communication on legal letterhead resulting in greater authority and clarity.
Escalate When Required
Where cooperation stalls, move to stronger recovery steps in a controlled and documented way with professional, legally compliant collection practices.
Not just debt collection. A more credible recovery arm for serious business
A more credible recovery arm that combines law‑firm authority with AI efficiency, built for businesses that care about outcomes, compliance, and reputation as much as getting paid.
Professional Debtor Contact
Present claims with the tone and structure expected from a premium commercial advisory brand, plus the authority of a legal firm.
Account by Account Strategy
Powered by AI, the right level of pressure is calculated on each file, calling in past behavioural patterns not a one-size-fits-all script.
Brand Conscious Recovery
Protect your reputation while still making it clear that overdue accounts will be pursued properly and with the full force of the legal system.
The result is faster cash recovery, less internal friction, and a compliant partner that protects your brand
When action begins earlier and the process is structured properly, businesses recover momentum, reduce delay, and improve the likelihood of payment.
Cash Flow Returns Sooner
Accounts are less likely to drift when follow-up starts with consistency, compliant legal proceedings and clear next steps.
Pressure Becomes More Credible
Debtors take action more seriously when the process is tailored with AI behavioural traits and carries weight and consequence from a legal firm.
Your Team Gets Time Back
Less chasing means less distraction for staff and less revenue tied up in overdue accounts. Your bottom line is significantly increased.
What We Recover
From trade debts to complex commercial disputes, our structured recovery model handles debts of all types and sizes.
Trade Debts
Unpaid invoices for goods and services supplied on credit terms.
Loan Defaults
Recovery of outstanding loan balances and enforcement of security interests.
Guarantee Claims
Enforcement of personal and corporate guarantees underpinning commercial obligations.
Rent Arrears
Commercial and residential rent recovery, including lease enforcement and termination.
Disputed Debts
Resolution of debts complicated by disputes, misunderstandings, or documentation issues.
Judgment Enforcement
Enforcement of existing court judgments through garnishee orders, writs, and insolvency proceedings.
The Collect Difference
Law Firm Authority
Formal demand and escalation communications carry significantly more weight than standard agency correspondence. Your debtor knows a lawyer is behind every letter.
AI-Enabled Efficiency
Early-stage matters are handled faster and more consistently through systematised workflows, risk scoring, and template-driven communications supervised by lawyers.
Compliance-First Model
Heavy emphasis on regulatory compliance, human review at escalation points, and careful treatment of vulnerable debtors. Your brand reputation is protected.
Boutique Responsiveness
Senior-level oversight and tailored commercial decision-making on every matter. No call centres, no junior case officers — direct access to experienced professionals.
Seamless Escalation
From demand letter to court proceedings to judgment enforcement — one firm manages the entire recovery pathway. No handoffs, no starting over.
Cross-Practice Capability
Recovery matters naturally lead into insolvency, disputes, restructuring, and broader advisory engagements — all handled within the Stynes Consulting platform.
Who We Are
Stynes Consulting - Collect is led by experienced professionals who bring decades of legal, commercial, and operational expertise to every recovery matter.
Cary P. Stynes
PrincipalCorporate lawyer, company director, and commercial adviser with over 30 years advising public and private companies across Australia and internationally. Cary leads the legal strategy and escalation pathways within Collect, bringing the authority and credibility of a practitioner who has sat in the boardroom, not just advised it.
“I have sat on the boards of listed and private companies for over three decades — as legal adviser, as managing director, and as independent chairman. That breadth of experience shapes every piece of advice I give.”
Qualifications
- LLB — University of Melbourne
- Admitted — Supreme Court of Victoria
- Admitted — High Court of Australia
- Member — Australian Institute of Company Directors
- Member — Law Institute of Victoria
- Sessional Law Lecturer, Corporate Law — Monash University (Past)
Board Experience
- Stynes Consulting — Principal
- Botanic Wellness Limited — Executive Chairman
- Botanic Bioplastics Pty Ltd — Chief Executive Officer
- Traffic Technologies Ltd (ASX: TTI) — Non-Executive Chairman
- TZ Limited (ASX: TZL) — Non-Executive Director
- Media & Entertainment Group Ltd (ASX) — Co-founder & MD
- The Koala Foundation — Board Member
Industry Expertise
Leanne Kuss
Business ManagerCustomer-focused business professional with over 20 years of experience in consultative sales, client relationship management, advertising and marketing, and e-commerce operations across retail, real estate, and travel. Leanne is responsible for business operations including the debt recovery portfolio, client engagement, and the systems and processes that support the delivery of Collect’s services.
Her focus on creating exceptional client experiences and building efficient business systems ensures that Stynes Consulting - Collect operates with the same professionalism and attention to detail that its clients expect in their own boardrooms.
Career Highlights
- Business Manager, Stynes Consulting (2024–Present) — Leading debt recovery operations, client engagement, and firm business systems
- Marketing & E-Commerce Manager, Living by Design (2015–2022) — Full ownership of marketing, e-commerce, and retail operations including design, build and management of a multi-million dollar e-commerce platform
- Advertising Studio Manager, Toop & Toop Real Estate (2012–2015) — Led creative and design teams producing media, property and agent advertising across online and offline channels
- Store Manager & Travel Consultant, Flight Centre Group — Complex worldwide travel management, consistently exceeding sales targets
Qualifications
- Certificate IV in Entrepreneurship and New Business (2024)
- Certificate IV in Frontline Management (2014)
- Associate Diploma in Marketing — Adelaide Institute
Industry Awards
- National Marketing & Communications Award — REIA (2013)
- Innovation Award — REIA (2009)
- Marketing & Communications Award — REISA (2012, 2013)
- Corporate Marketing Campaign of the Year (2009)
Tailored Recovery for Your Sector
We understand the commercial realities and debtor dynamics specific to each industry.
Construction & Trades
Progress payments, retention disputes, and subcontractor claims recovered efficiently.
Professional Services
Outstanding fees for consulting, accounting, legal, and B2B professional services.
Healthcare & Allied Health
Patient billing, insurance shortfalls, and practice revenue recovery with sensitivity.
Property & Leasing
Commercial rent arrears, strata levies, and property-related debt recovery.
Retail & Hospitality
Supplier invoices, franchise fees, and wholesale account recovery.
SMEs & General Commercial
Fast, scalable recovery for small and medium enterprises with unpaid invoices.
Hardship & Vulnerability
We believe that ethical debt recovery and effective debt recovery are the same thing. Our hardship protocols are triggered where sentiment analysis or client information signals vulnerability — mental health issues, domestic violence, serious illness, or other hardship circumstances.
These cases receive human review, adapted communication strategies, and potentially modified repayment arrangements. We protect your brand by treating every debtor with dignity while still pursuing legitimate commercial outcomes.
Ready to Get Paid?
Contact Stynes Consulting - Collect for a confidential discussion about your outstanding debts and how our three-tier recovery model can work for your business.
Enquire Now